1. No Guarantee

No guarantee of marriage or final match is provided.

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2. Before Service Activation

If cancellation is requested before service activation, a partial refund may be provided after deduction of processing charges.

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3. After Service Activation

Once service starts (profile activation, contact sharing, or match sharing), no refund will be provided.

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4. Non-Refundable Cases

No refund will be given for:

Dissatisfaction with matches

No response from other party

Change of mind

Non-usage of service

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5. Exceptional Cases

Refund will only be considered in case of:

Service not delivered as promised

Duplicate payment

Technical/payment error from company side

Final decision remains with the company.

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6. Plan Upgrade

Plans can be upgraded by paying the difference amount. Membership is non-transferable.